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We looked at several alternatives to Qntrl, but found that Qntrl was best suited to our requirement of needing to automate a detailed process while carrying a large amount of data from one step to the other

Peter Mahon-Daly

CTO, Buroserv

Company BUROSERV
Website https://buroserv.com.au
Industry Telecom & IT
Headquarters Australia
Process Broadband Provisioning

In a nutshell

The Problem

Buroserv grappled with manual processes hindering growth, facing complex setups, fragmented data management, and high turnover times. This threatened their competitive edge and expansion potential in the cutthroat ICT market.

The Solution

Qntrl’s comprehensive workflow automation streamlined Buroserv’s NBN service provisioning process, offering seamless integration, centralized data management, and efficient validation procedures, overcoming manual constraints and enhancing operational efficiency.

The Impact

Implementing Qntrl led to significant benefits for Buroserv, including increased efficiency with over 500 orders processed in the first month, optimized workforce, rapid service deployment, centralized data accessibility, improved customer support, and enhanced process visibility, ensuring a competitive edge in the market.

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